Live webinars

Dive into a world of learning, from industry insights and best practices to product overviews and tips to help you make the most of SalesIQ.

Day
Time
Title
  • 1st Thursday of every month
    9:30 AM PDT
    1st Thursday of every month
    4:30 PM GMT
    1st Thursday of every month
    10:00 PM IST
    Get started with Zoho SalesIQ: A beginner's overview

    Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.

    Agenda:
    • Introduction to Zoho SalesIQ
    • Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
    • Navigating the Zoho SalesIQ Dashboard
    • Modes of customer engagement available in Zoho SalesIQ
    • Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
    • Leverage Zoho SalesIQ's chatbot to automate customer support
    • Resources and routing tools in Zoho SalesIQ to optimize your engagement
    • Integrations and other advanced features of Zoho SalesIQ
  • Wednesday, July 23, 2025
    9:30 AM PDT
    Wednesday, July 23, 2025
    4:30 PM GMT
    Wednesday, July 23, 2025
    10:00 PM IST
    Mission Nova '25: What's new in Zoho SalesIQ

    Join our product marketer, Divya, for a quick walkthrough of the latest updates (25+ features and enhancements) to Zoho SalesIQ, our live chat and chatbot platform. From intelligent automation to deeper insights, these new features are designed to help your teams do more—faster.

    Session agenda:
    • Zobot gets a facelift - Bot templates, Import/export, Bot flow analytics
    • IM upgrades - WhatsApp templates, Broadcast messaging, Instagram story replies, and more
    • New integrations - Bigin by Zoho CRM and Zoho Lens
    • Agent mobile app enhancements, TV apps, and more
    • Demo
    • Q&A
  • Wednesday, May 28, 2025
    9:30 AM PDT
    Wednesday, May 28, 2025
    4:30 PM GMT
    Wednesday, May 28, 2025
    10:00 PM IST
    Turn conversations into conversions: Chatbot automation with SalesIQ

    Discover how chatbots in SalesIQ can help you scale customer engagement across support, sales, and marketing. We’ll walk you through powerful automation tools like Answer Bot and Zobot, show you how to personalize conversations using AI, extend your reach across messaging channels, and track performance with detailed reports.

    Session agenda:
    • Why businesses need chatbots: Solving for scale, speed, and experience
    • Exploring chatbot solutions within SalesIQ
    • Streamline your support with Answer Bot automation
    • Automate sales, marketing, and support workflows using Zobot
    • Leverage AI to power smarter, more personalized conversations
    • Deploy bots across Instant Messaging (IM) channels
    • Analyze chatbot performance with insightful reports
  • No upcoming live webinars
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